Legal Notice, Terms & Conditions, Privacy & Cookies Policy

Effective Date: April 2025

Welcome to Spark Tech Repairs ("we", "our", or "us"). By using our website and services, you agree to the following terms and conditions, privacy policy, and cookie policy. If you do not agree with any part of this page, please do not use our services.

1. Company Information

Spark Tech Repairs is a trading name of Spark Tech Repairs Ltd, a company registered in England and Wales.
Company Number: 16216985
Registered Office: Olive House, 5 Oakwood Crescent, London, N10 1FD

Terms & Conditions

2. Use of Our Services

By accessing or using our services, you agree to:

  • Use our services only for lawful purposes.

  • Provide accurate and complete information.

  • Not misuse our website or attempt to gain unauthorised access to any part of it.

  • We reserve the right to modify or discontinue our services at any time without notice.

3. Repairs, Maintenance & Installation

  • All work is subject to a diagnostic assessment before a final quote is given.

  • We will provide an estimated time for completion and will notify you of any delays.

  • Warranty on repairs is [typically 30–90 days], subject to the specific service provided and any third-party parts used.

4. Payment Terms

  • Payment is due upon completion unless otherwise agreed in writing.

  • We accept [list payment methods e.g., bank transfer, card, PayPal, etc.].

  • Late payments may incur additional charges.

5. Liability

  • We take all reasonable care but accept no responsibility for data loss or damage due to pre-existing faults.

  • Our liability is limited to the cost of the services provided and does not extend to loss of business, income, or indirect damages.

Privacy Policy

6. What Data We Collect

We may collect the following types of information:

  • Name, email address, phone number, and address

  • Device details for repair

  • Payment information (processed securely via third-party providers)

  • Technical data via website cookies (see section 8)

7. How We Use Your Data

We use your data to:

  • Provide and manage our services

  • Communicate with you about appointments or issues

  • Maintain internal records and improve our offerings

  • Comply with legal obligations

We do not sell your data. We only share it with trusted service providers and only where necessary for service delivery or legal compliance.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct or delete your data

  • Object to processing or request a data transfer

  • File a complaint with the ICO (www.ico.org.uk)

To exercise your rights, please contact us at info@sparktechrepairsltd.co.uk

Cookies Policy

9. What Are Cookies?

Cookies are small files stored on your device when you visit our website. They help us understand how visitors use our site and improve user experience.

10. Cookies We Use

We use:

  • Essential cookies – required for site functionality.

  • Analytics cookies – to monitor website traffic and performance (e.g., Google Analytics).

  • Preference cookies – to remember settings like language or region.

You can disable cookies via your browser settings, but this may impact your site experience.

Contact Us

If you have any questions about this document, please contact us:

📧 Email: info@sparktechrepairsltd.co.uk
📍 Address: Olive House, 5 Oakwood Crescent, London, N10 1FD

This policy is subject to updates and changes. Please check back periodically for updates.